Why I Hate Walmart

I hate walmart. I absolutely hate this store. I actually gave them a chance to produce and yet again they have disappointed. I really shouldn't have purchased anything from them - but I wanted to get my nephew a DS for his birthday (yes, I know, I am a cool a@@ aunt) and of course nintendo's ridiculous supply and demand left the entire chicagoland area with a lack of DS. I quickly went on line the day of my nephew's party and bought one at walmart.com that stated that it was in stock, they charged my credit card and proceeded to send only 2 of the items (it was a bundled product) and no DS. See below for the email correspondence (God forbid they gave a phone number...I guess they don't want people calling and saying how awful that company is)

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Dear Jessica,
My name is Malene. I am with the Walmart.com Customer Service Team.
Thank you for allowing me to assist you today.
We have received your email confirming that you would like your order to be filled with Nintendo DS Lite in Cobalt Blue. To ensure that we provide you with accurate information, we are researching the matter. We will email you with the requested information within the next 2 business days. We appreciate your patience and apologize for any inconvenience.
We apologize for any inconvenience you may have experienced.
Thank you for visiting Walmart.com. We appreciate the opportunity to serve you and look forward to your next visit.
If we may be of further assistance, please email us at help@walmart.com.
We're here to serve you 7 days a week!
Sincerely,
Malene
Customer Service at Walmart.com

Original Message Follows:
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Hello,
I received the email below regarding my order number @@@@@
I would like the substitute item sent asap. Please confirm via email that my item will be substituted. I find it absolutely ridiculous that you don?t have the original item ? don?t you keep your website updated?
Thank you,
Jessica
Nintendo DS Lite, Polar White
Unfortunately, this item(s) has been placed on back order and is
currently not available.
We wanted to let you know that we have contacted our suppliers and expect a limited supply of this item(s) in the future, but we do not know the exact date it will return to stock or the number of units we
will receive.
We are very sorry for this situation and any inconvenience it may cause
you.
Substitution
We do expect to receive a similar item over the weekend and we would
like to offer it as a substitute:
Nintendo Lite DS, Cobalt, same price
Please note that we will only receive limited quantities of this substitute. If you are interested in receiving the substitute, please contact us by 4:00 p.m. (PT) on Monday , February 11th so we can give your request priority. You can reach us via email at help@walmart.com.
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Can someone please explain why this company that treats women like sh*t, locks their janitors in at night, refuses to let unions in - can't afford to pay some person to keep their website updated?????

I HATE WALMART

P.S. They still are investigating, my credit card is still charged and I will not link to them. Visit www.wakeupwalmart.com today!

I am currently online searching for an in-stock DS.